Refund and Returns Policy
1. General Policy
monthlydeal strives to provide high‑quality products and a satisfactory shopping experience. If you are not completely satisfied with your purchase, you may request a refund or return in accordance with the conditions set out below.
2. Eligibility for Refunds and Returns
2.1. Time Frame
Requests for refunds or returns must be submitted within 30 calendar days of the delivery date.
2.2. Condition of Items
Returned items must be in their original condition, unused, and with all original packaging, accessories, and documentation.
2.3. Non‑Refundable Items
- Gift cards, downloadable software, and digital subscriptions.
- Personalized or custom‑made products.
- Items marked as final sale.
3. Return Process
3.1. Initiating a Return
To start a return, contact our support team at [email protected] or call +1(806)737-9486. Provide your order number, the reason for the return, and any supporting photos if applicable.
3.2. Shipping the Return
After approval, you will receive a prepaid shipping label or instructions for returning the item. You are responsible for packaging the item securely to prevent damage during transit.
4. Refund Processing
4.1. Method of Refund
Refunds will be issued to the original payment method used for the purchase. For store credit purchases, a store credit will be issued.
4.2. Timing
Refunds are processed within 7 business days after the returned item is received and inspected.
5. User Responsibilities
- Provide accurate contact information and order details.
- Follow the return instructions provided by monthlydeal.
- Ensure that returned items are packaged safely and shipped within the specified time frame.
6. Legal Disclaimer
monthlydeal reserves the right to refuse a refund or return if the request does not comply with this policy. This policy does not affect any statutory rights you may have under applicable consumer protection laws.
For any questions regarding this policy, please contact us at [email protected], call +1(806)737-9486, or write to us at Address
.